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Two years in a row: Syft takes home a trophy at the IAFA awards πŸ†
Two years in a row: Syft takes home a trophy at the IAFA awards πŸ†

At the IAFA 2024, we were honored with the Customer Experience of the Year award, which recognizes our dedication to customer service.

Alex avatar
Written by Alex
Updated over a week ago

We were honored with the Customer Experience of the Year award at this year's International Accounting Forum and Awards, hosted by the International Accounting Bulletin. This award is a testament to our dedication to providing exceptional customer service, and we are very proud to be its recipient for the second consecutive year.

Putting customers first πŸ₯‡

At Syft Analytics, everything we do is focused on you, our customer. From enhancing our reports and visualizations with AI to expanding our customer support teams, everything has one goal: giving you a top-notch Syft experience.

The judges were particularly impressed by this customer-centric approach, mentioning our round-the-clock support and the thousands of real-time conversations we have with customers every day.

Thank you so much πŸ’™: If you've ever engaged with one of our support staff over the live chat and given them a rating, thank you so much! You helped make this award possible.

We believe that excellent customer service is not just about meeting expectations but exceeding them. Our team works to ensure that every interaction is positive and impactful and this will continue to be our goal in the future.

A team effort 🫢

This achievement would not have been possible without the hard work and dedication of our entire team, from the engineers who build and improve our product to the sales team who share the word, the customer success and support teams who deal with any queries you may have, and the marketing and design team who make the software as user-friendly and accessible as possible.

Our greatest pride is the team's passion for helping customers and their relentless pursuit of excellence. We look forward to continuing to set new standards in customer experience.

Thank you to the International Accounting Forum & Awards for this incredible recognition!

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