Introducing The BookSitters, an accounting firm based in Bowral, Australia. We spoke to founder, Justine Day, to find out how their practice integrated with Syft Analytics.
The BookSitters was founded in 2010 and has progressed to become a specialist in their field, with a focus on fix-up and conversion services. They help coach their clients to better understand financial information. The practice supports Xero and Myob. The BookSitters have increased their support to clients over this difficult period of time due to the Corona-virus and have also acquired new clients whom they plan to assist with their businesses. We asked them a host of questions to see how their on-boarding with Syft progressed and why they chose Syft as the solution for their reporting requirements:
How many months/years have you been using Syft?
"18 months."
How long did it take you to get it set up and familiar with the feature set?
"2 hours."
What was your reporting process before Syft?
"Within accounting software."
What problem or pain point were you trying to solve with Syft?
"The inclusion of graphs and better ways of showing numbers to clients who are more visual than numeric or finance-savvy."
Which features do you like the most and why?
"Report packs - the time taken to produce these is so quick, it's a real game-changer."
Which feature do you believe your clients get the most value from?
"The Management reports, without a doubt."
How do you use Syft and what benefits have you seen for your clients and your practice?
"The Monthly Management Reports. It makes it so much easier for clients to see the value in their numbers and make better decisions in their businesses."
Do you charge your clients for Syft's report pack?
"No, it's a value-add or marketing for us and helps us retain clients."
Thanks so much to The BookSitters for taking the time to answer our questions. We look forward to being part of your growth journey!